Today, digital systems have become an operator’s best friend. Gone are the days of the chunky cash register that were permanently stuck in designated areas of the restaurant. Now point-of-sale (POS) tablets and handheld devices are becoming wildly popular at restaurants.
These POS systems have morphed into state-of-the-art tools that offer much more than just a solution to collect customer transactions. Packed with features, these solutions enhance a restaurant’s day-to-day operations, while also helping the operator understand their customers better.
But since operators have so many POS providers to choose from today, it can be a challenge to find the right software for their restaurant.
On this episode of On Foodable Weekly, we take a closer look at one of the most innovative systems out there, the Oracle Simphony POS software.
One of the solutions demoed is the Workstation 6. Equipped with an array of different ports for future connectivity and an especially durable design, this tablet is meant to last. Not to mention, it’s mobile, meaning it can be wall mounted, kiosk mounted, or moved to the kitchen, if needed.
But the sleek hardware is just a piece of the puzzle, it’s the software on the devices that make a difference. These products are equipped with the Oracle Hospitality Simphony software, a cloud and mobile hospitality management platform.
This user-friendly platform enhances inventory management, gift and loyalty programs, labor management, and increases loss prevention efficiency. Simphony can also operate offline, so restaurant staff can still take orders in the event that the Wifi disconnects.
For those looking for a more portable tablet, Oracle’s Tablet 720 works in harmony with Simphony and has the same design as the Workstation 6, with a battery life of 6-8 hours. This battery can easily be replaced if the tablet needs to remain active on the floor.
But it’s important for restaurant operators and staff to fully understand all the functions the Simphony platform has to offer. That’s why Oracle makes it a priority to make sure the software is successfully implemented.
“As the prices come down as the software has coupled better with the hardware, as Wi-Fi has become more secure– all of these things are coming together at a perfect time. In addition, robotics and self-ordering automation is bringing the customer into more of a power position to manage their own transactions,” said Ned Rowland, sales consulting director at Oracle. “This is where technology all comes together, but it has to be thoughtfully integrated and that’s where our consultant services work hard to understand the dynamics of our customers and how to introduce new technology that will provide ROI. We really focus on the business justification of technology, not just the delivery of it.”
Watch the video above to learn how Oracle’s hospitality products can ultimately improve your customer's dining experience.